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Healthcare

Every patient, accounted for.

Recall, referrals, and no-shows, worked until they book. No new staff, no new system.

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  • Referrals worked end to end
  • Providers' cells stay private
  • Books in any language
39%
Of cancellations refilled from your waitlist
24/7
Scheduling coverage
100%
Of calls transcribed
The math for practices
$150K+

lost yearly by a multi-provider group to missed calls

Medical practice call-tracking benchmarks

Every call the front desk misses is a patient booking with the practice down the street.

23–42%

of patient calls missed every day

85%

of patients won't leave a voicemail

15–25%

appointment-volume lift from always-on booking

Why it matters

The revenue within reach

01

Referrals leak

Inbound referrals wait on hold. Outbound ones go unscheduled for weeks. The revenue goes to whoever follows up.

02

Empty chairs

Recall, hygiene, and unscheduled treatment sit in your PMS because nobody has time to call.

03

Doctors won't dial

Providers won't put a personal cell on a patient's phone, so the outreach never happens.

How it works

Three steps. No new system.

1

Connect your PMS / EHR

RevDesk sees who's due, lapsed, unscheduled, or holds an open referral.

2

Outreach begins

Calls and texts go out from your practice's number, TCPA-compliant.

3

Visits book themselves

Ready patients land on your schedule. Everything else escalates to staff with context.

What it does

What RevDesk does for healthcare

Recall and reactivation

Overdue hygiene and lapsed patients worked until they book.

Referral network

Inbound captured, outbound worked end to end. No referral stalls.

No-show rescue

Cancellations rebooked and the empty slot refilled the same day.

Insurance, verified

Coverage checked before the visit, so front-desk surprises disappear.

Treatment follow-up

Diagnosed-but-unscheduled cases called until the treatment is booked.

Inbound, converted

Every call answered, qualified, and booked before it hits voicemail.

Every channel

One agent. Every channel.

Voice, iMessage, WhatsApp, SMS, and email in one agent — engaging the moment intent spikes and following up until your leads convert.

Voice

Calls new leads in under a minute, plus outbound from reputation-monitored numbers.

Messaging

Two-way follow-up on the app your customers answer — iMessage sees 3–4× the engagement of SMS.

Email & team channels

Turns email opens into live calls in 60 seconds, and escalates to your team in Slack or Discord.

Branded & private

Calls patients actually answer.

Providers call from your practice’s number, never a personal cell. Reputation-monitored, so calls land trusted instead of flagged “Scam Likely.”

Your practice's name on the handset
AI referrals and callbacks from the same number
Personal cells never exposed
Incoming call
Riverside Family Care
Verified business
Branded, reputation-monitored caller ID. Not “Scam Likely,” never a personal cell.
Integrations

Works with your stack

Two-way sync, so every call, text, and booking lands where your team already works. Plus any webhook and 8,000+ tools via Zapier.

DentrixOpen DentalEaglesoftEpicathenahealthNextGeneClinicalWorksAny system with a webhook
Comparison

How RevDesk compares to voice-only patient-call vendors

Other vendors
RevDesk
Voice-only. Waits for the phone to ring.
Voice, SMS, and email, inbound and outbound. Your base and referrals get worked, not just answered.
No way for providers to call without exposing a personal cell.
Every provider calls through your practice's number.
Contact-sales pricing, $1,500 to $10,000 a month. No trial.
$0.20/min AI voice, $0.07/min when a human takes the call. Plus a demo you can call right now.
Specialty clinics only. Referrals stay your front desk's problem.
Dental and multi-specialty medical, with recall, referrals, no-shows, and treatment follow-up covered.

Common questions

  • Inbound referrals get captured, outbound ones get called and texted until the patient schedules.
  • The loop closes with the referring provider automatically.
  • Yes. Any device, and the patient sees your practice's number.
  • AI outreach uses the same number, so every touch looks like your practice.
  • It books directly into your PMS or EHR.
  • Out-of-scope requests escalate to staff with the full transcript.
  • PII is encrypted in transit and at rest, and never trains shared models.
  • SOC 2 Type II is in progress. Confirm HIPAA and BAA needs with the RevDesk team before go-live.
  • $0.20 a minute for AI voice and $0.07 a minute when a human takes the call. No setup fees.

Put RevDesk to work for healthcare

Live in days, not months. Transparent pricing, no enterprise contract to evaluate.

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